Sofia Event Centre (Sofia, Bulgaria). The new retail Paradigm: How the psychological foundation of consumer behavior evolved and redefined the business requirements. The eCommerce paradigm has undergone a profound change during the last decade. The development of technology expanded our ecosystems, […]

Institucion Ferial de Madrid (Madrid, Spain). Beyond Omnichannel toward the Future of Retail. The eCommerce paradigm has undergone a profound change during the last decade. The development of technology expanded our ecosystems, and the creation of new models of interaction reframed […]

Olimpia London (London, United Kingdom). The evolution of eCommerce. The eCommerce paradigm has undergone a profound change during the last decade. The development of technology expanded our ecosystems, and the creation of new models of interaction reframed our priorities and expectations as […]

Sopwell House (St. Albans, United Kingdom). The Evolution of Retail Experience. In this keynote, we will introduce how the retail landscape is changed and what are the implications for small and big companies.

This session will explore:

Understand the psychological foundation of customers’ […]

Hilton London Syon Park (London, United Kingdom). Using Design Thinking To Embed A Culture of Customer-Centricity. The evolution of technology in the past 10 years created a new ecosystem that enriched our ability to connect with the most important people […]