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The New Retail Paradigm: How the Psychological Foundation of Consumer Behavior Evolved and Redefined the Business Requirements – The Future of Retail 2019
Sofia Event Centre (Sofia, Bulgaria). The new retail Paradigm: How the psychological foundation of c … Continue reading
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Beyond Omnichannel toward the Future of Retail – Eshow 2019
Institucion Ferial de Madrid (Madrid, Spain). Beyond Omnichannel toward the Future of Retail. The eC … Continue reading
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The evolution of eCommerce – Ecommerce Expo 2019
Olimpia London (London, United Kingdom). The evolution of eCommerce. The eCommerce paradigm has unde … Continue reading
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The Evolution of Retail Experience – eTail Connect
Sopwell House (St. Albans, United Kingdom). The Evolution of Retail Experience. In this keynote, we … Continue reading
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Using Design Thinking To Embed A Culture of Customer-Centricity – CX Retail Exchange Europe 2019
Hilton London Syon Park (London, United Kingdom). Using Design Thinking To Embed A Culture of Custom … Continue reading
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The Evolution of Design Thinking: Shifting from a Product and Service to a Relationship Business Model – Annual Design Thinking Summit 2018
Radisson Blu Hotel (Berlin, Germany). The Evolution of Design Thinking: Shifting from a Product and … Continue reading
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Continuous Innovation: Going beyond Agile, Lean, and Design Thinking toward a new human-centered paradigm of working – World Usability Congress 2018
Messecongress North (Graz, Austria). Continuous Innovation: Going beyond Agile, Lean, and Design Thi … Continue reading
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The 3 Dimensions of Design: Scaling a Human-Centered Practice across the Organization – UX Live 2017
Cavendish Conference Centre (London, UK). The 3 Dimensions of Design: Scaling a Human-Centered Pract … Continue reading
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Designing AI-Based Relationships – UX & Design Week London 2017
London, England. Designing AI-Based Relationships. In this lecture, we will explore the concept of d … Continue reading
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Beyond Design Thinking. The 3 Dimension of a Design-Driven Company – Collaborate Bristol 2017
Watershed (Bristol, England). Beyond Design Thinking. The 3 Dimension of a Design-Driven Company. To … Continue reading
